Water Pressure Drop Update – 01/16/24 @ 11:38am
Water Pressure Drop Update – 01/16/2023 @ 11:38am
Monday evening around 5:00 PM some members began to notice a significant drop in water pressure. Our water system manager Chris McMullen was notified and immediately responded. He discovered that the SCADA well monitoring system was not functioning correctly because of the extended cold weather. In working to correct this problem he also discovered that the Wi-Fi connection to the shop had been interrupted.
The loss of Wi-Fi created two problems. First, the shop computer which monitors and controls well output could not communicate with the wells resulting in erratic pump operation. Second, phone communication which also relies on Wi-Fi was interrupted as well leaving staff and customers unable to communicate directly with the Water System personnel.
Wi-Fi was reconnected this morning and is working correctly. The storage tank levels and pump pressure monitoring is coming back on line as temperatures begin to warm. Coast Controls, our SCADA system contractor, has been notified and will be following up with our water manager.
The cold weather created the “perfect storm” when coupled with Wi-Fi outage at the shop. We sincerely apologize for the inconvenience and concern to our members caused by the outage and so appreciate your patience. Steps will be taken immediately to prevent another occurrence.
The Lake Limerick Water System
